Returns and Refunds

Can I return an item?
1) WHEN YOU ARE GOING TO RETURN 5% WILL DEDUCT FROM THE PURCHASED PAYMENT FOR BANK CHARGERS AND HANDLING CHARGERS

How do I return or exchange an item?
2) RETURN POSTAGE CUSTOMER HAS TO BE PAID

What should I do if I receive the wrong item?
3) OPEN / WITH OUT TAG / ANY PERFUME SPRAY/ CRUSH GOODS WON’T ACCEPT AS A RETURN

What should I do if an item is broken or faulty?
4) RETURN FORM HAS TO BE FILLED BY THE CUSTOMER AND SEND TO order@huggsnkisses.lk WITHIN 3DAYS AFTER RECEIVE THE PARCEL

Stock and Availability
5) YOU COULD SEE IN THE PRODUCT PAGE or CALL US OUR HOTLINE : +94 788 62 51 51

What happens if an item is out of stock?
6) YOU COULD REQUEST A PRODUCT THROUGH  PHONE CALL

I’ve ordered multiple items with different stock availability. When will these be delivered?
5) RETURN PRODUCT HAS TO BE RETURNED TO
HUGGS & KISSES
WITH IN 14 DAYS FOR DELIVERIES